Your search returned 30 results.

Managing services : using technology to create value / Mark M. Davis, Janelle Heineke.

by Davis, Mark M, 1944- [author] | Heineke, Janelle N.

Language: English Publisher: Boston: McGraw-Hill / Irwin, c2003Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658 D58 2003] (1).

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Customer relationship management: creating competitive advantage through win-win relationship strategies/ Kaj Storbacka, Jarmo R. Lehtinen

by Storbacka, Kaj [author].

Publisher: Singapore: McGraw-Hill, 2002Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 St74 2002] (1).

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Customer services : intermediate.

Publisher: UAE : 3G Elearning, 2016Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 C969 2016] (1).

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Strategic customer management : integrating relationship marketing and CRM / Adrian Payne, Pennie Frow.

by Payne, Adrian [author] | Frow, Pennie [author].

Language: English Publisher: Cambridge: Cambridge University Press, c2013Online access: Full text available at Cambridge Online Library Click here to view Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 P2931 2013] (1).

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Net gain : expanding markets through virtual communities / John Hagel III, Arthur G. Armstrong.

by Hagel, John [author] | Armstrong, Arthur.

Publisher: Boston : Harvard Business School Press, c1997Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.800285 H12 1997] (1).

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Forging the productivity partnership / William Sandy.

by Sandy, William [author].

Publisher: New York : McGraw-Hill Pub. Co., c1990Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.406 Sa57 c.1] (2).

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Customer relationship management / edited by Bertram Smith

by Smith, Bertram [editor.].

Language: English Publisher: New York : Larsen & Keller, [2018]Copyright date: c2018Availability: No items available Checked out (1).

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Make winning a habit / by Rick Page.

by Page, Rick, 1947- [author].

Publisher: New York : McGraw-Hill, c2006Online access: Table of contents only | Contributor biographical information | Publisher description Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 P141 2006] (1).

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Essential tools for operations management : tools, models and approaches for managers and consultants / Simon A. Burtonshaw-Gunn.

by Burtonshaw-Gunn, Simon A [author].

Publisher: Chichester : Wiley , 2010Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.5 G956 2010] (1).

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Customer care in a week / John Wellemin.

by Wellemin, John [author].

Language: English Publisher: London : Hodder & Stoughton, 2003Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 W458 2003 ] (2).

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