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Net worth : shaping markets when customers make the rules / John Hagel III, Marc Singer.

by Hagel, John [author] | Singer, Marc.

Publisher: Boston : Harvard Business School Press, c1999Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 H12 1999] (1).

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Net gain : expanding markets through virtual communities / John Hagel III, Arthur G. Armstrong.

by Hagel, John [author] | Armstrong, Arthur.

Publisher: Boston : Harvard Business School Press, c1997Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.800285 H12 1997] (1).

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