| 000 | 00696nam a22002537a 4500 | ||
|---|---|---|---|
| 999 |
_c88969 _d88969 |
||
| 003 | CITU | ||
| 005 | 20241108171422.0 | ||
| 008 | 241015b ||||| |||| 00| 0 eng d | ||
| 020 | _a0340849584 | ||
| 020 | _a9780340849583 | ||
| 040 |
_aCITU LRAC _beng |
||
| 041 | _aeng | ||
| 082 | 0 | 0 | _a658.8 |
| 100 | 1 |
_aWellemin, John _eauthor |
|
| 245 |
_aCustomer care in a week / _cJohn Wellemin. |
||
| 264 | 1 |
_aLondon : _bHodder & Stoughton, _c2003. |
|
| 336 |
_2rdacontent _atext _btxt |
||
| 337 |
_2rdamedia _aunmediated _bn |
||
| 338 |
_2rdacarrier _avolume _bnc |
||
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 | _aCustomer service. | |
| 942 |
_2ddc _cBK _01 |
||