000 02276nam a22002417a 4500
999 _c63134
_d63134
003 CITU
005 20230316133633.0
008 210430b ||||| |||| 00| 0 eng d
020 _a9781925022674 (ebook)
041 _aeng.
082 _a351.994
245 _aManaging under austerity, delivering under pressure : performance and productivity in public service
_cedited by John Wanna, Hsu-Ann Lee and Sophie Yates
264 1 _aCanberra ACT :
_b ANU Press,
_c 2015
300 _a1 online resource
336 _a text
_btxt
_2 rdacontent
337 _a computer
_bc
_2 rdamedia
338 _aonline resource
_bcr
_2 rdacarrier
520 _aContemporary public managers find themselves under pressure on many fronts. Coming off a sustained period of growth in their funding and some complacency about their performance, they now face an environment of ferocious competitiveness abroad and austerity at home. Public managers across Australia and New Zealand are finding themselves wrestling with expenditure reduction, a smaller public sector overall, sustained demands for productivity improvement, and the imperative to think differently about the optimal distribution of responsibilities between states, markets and citizens. Given ever-shrinking resources, in terms of staffing, budgets and time, how can public managers and public services become more productive, more outcome-driven and more agile? How can we achieve better alignment between ever-growing citizen expectations and the realities of constrained service provision? What can we learn from the best combination of innovation and austerity already being delivered in other countries and sectors, including harnessing the grounded wisdom of frontline service delivery practitioners? This book focuses on practical ways public managers at home and abroad are dealing with these shared dilemmas. It brings together renowned scholars in the fields of public sector productivity, performance management, ‘frugal innovation’ and budget stringency, with leading international and Australasian practitioners sharing their successes and challenges.
526 _a300-399
655 0 _aElectronic books
856 _uhttps://directory.doabooks.org/handle/20.500.12854/27825
942 _2ddc
_cOA