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Coach to coach : business lessons from the locker room / John Robinson.

by Robinson, John, 1935- [author].

Language: English Publisher: Johannesburg ; San Diego, California : Pfeiffer, [1996]Copyright date: c1996Online access: Publisher description Availability: Items available for loan: COLLEGE LIBRARY [Call number: 796.332077 R563 1996] (1).

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Customer-inspired quality : looking backward through the telescope / James G. Shaw.

by Shaw, James G, 1946- [author].

Language: English Publisher: San Francisco : Jossey-Bass, c1996Online access: Publisher description | Table of Contents | Contributor biographical information Availability: Items available for loan: COLLEGE LIBRARY [Call number: 303.34 Sh534 1196] (1).

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