Your search returned 25 results.

No cover image available
How hospitality and tourism students choose careers: influences of employer branding and applicants' customer orientation

by Lin, Ming-Yu [author] | Chiang, Chun-Fang [author] | Wu, Kuo-Ping [author].

Source: Journal of Hospitality & Tourism Education Copyright date: 2018Availability: Items available for reference: COLLEGE LIBRARY (1).

Customer service : a practical approach / Elaine K. Harris.

by Harris, Elaine K [author].

Edition: Fourth editionPublisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007Online access: Table of contents only Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8/12 H24 2007] (1).

Place hold
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

by Zeithaml, Valarie A [author] | Bitner, Mary Jo | Gremler, Dwayne D.

Edition: Fourth editionLanguage: English Publisher: Boston : McGraw-Hill/Irwin, c2006Online access: Publisher description | Table of contents only | Contributor biographical information Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 Z37 2006] (2).

Place hold
Quality service management in tourism and hospitality / Van Mari Buslon, DBA., Rene D. Osorno, ED.D., and Grayfield T. Bajao, DM-HRM.

by Buslon, Van Mari [author.] | Osorno, Rene D [author.] | Bajao, Grayfield T [author.].

Language: English Publisher: Quezon City, Philippines : Wiseman's Books trading, Inc., [2023]Copyright date: © 2023Availability: Items available for loan: COLLEGE LIBRARY [Call number: 338.4791 B965 2023] (1).

Place hold
Supply chain management : strategy, planning and operation / Sunil Chopra, Peter Meindl.

by Chopra, Sunil [author].

Edition: Third editionLanguage: English Publisher: New Jersey : Pearson , 2007Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.7 C455 2007] (1).

Place hold