TY  - BOOK
AU  - Ramasamy,Subburaj
TI  - Total quality management
SN  - 9781259001413
U1  - 658.4013 
PY  - 2012///
CY  - New Delhi
PB  - Tata McGraw Hill Education Private Ltd.
KW  - Six sigma (Quality control standard)
KW  - Benchmarking
KW  - Process control
KW  - Statistical methods
KW  - Total quality management
KW  - Quality control
ER  -