Everyday negotiation : navigating the hidden agendas in bargaining /
Deborah M. Kolb and Judith Williams ; foreword by William Ury.
- Revised edition
- xviii, 377 pages ; 23 cm.
- The Jossey-Bass business & management series .
Rev. ed. of: Shadow negotiation, 2000.
Includes bibliographical references (p. 353-362) and index.