Burtonshaw-Gunn, Simon A. <br/><br/>
Essential tools for operations management :  tools, models and approaches for managers and consultants / 
Simon A. Burtonshaw-Gunn. 
 - xviii, 146 pages :  illustrations ;  21 cm. 
<br/><br/>Includes bibliographical reference (p. [139]-140). 
<br/><br/><label>ISBN: </label>9780470745922 (hbk.) 0470745924 (hbk.) 
<br/><br/><label>LCCN: </label>2010484354 
<br/><br/><label>Nat. Bib. No.: </label>GBA999360  bnb 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>015391135  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management.<br/>Marketing--Management.<br/>New products--Management.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .B873 2010 
<br/><br/><label>Dewey Class. No.: </label>658.5