TY  - BOOK
AU  - Bayer,Michael
TI  - Computer telephony demystified: putting CTI, media services, and IP telephony to work 
SN  - 0071359877
U1  - 621.385 21
PY  - 2001///
CY  - New York
PB  - McGraw-Hill
KW  - Internet telephony
KW  - TCP/IP (Computer network protocol)
KW  - Telephone systems
KW  - Mobile communication systems
KW  - Multimedia systems
N1  - Includes bibliographical references (p. 729-730) and index
ER  -