TY - BOOK AU - Hamilton,Cheryl TI - Communicating for results: a guide for business and the professions SN - 0534606784 PY - 2005/// CY - Belmont, CA PB - Thomson/Wadsworth KW - Communication in management N1 - Includes bibliographical references (p. 367-387) and indexes N2 - An introduction to the basic concepts of business communication, designed to improve the communication skills of entry-level managers and employees, and to serve as a reference for experienced professionals who whish to refresh or update their communication skills ER -