Bell, Chip R. <br/><br/>
Magnetic service :  the secrets of creating passionately devoted customers / 
Chip R. Bell and Bilijack R. Bell. 
 - xiii, 169 p. ;  24 cm. 
<br/><br/><label>ISBN: </label>1576753751 9781576753750 
<br/><br/><label>LCCN: </label>2003043790 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/>Consumer satisfaction.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .B435 2003 
<br/><br/><label>Dewey Class. No.: </label>658.8/12