Chapman, Jacqueline <br/><br/>
Help desk management in a week /  
Jacqueline Chapman 
 - 96 pages:   illustrations;  21 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0340849746 9780340849743 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658