Certo, Samuel C.

Supervision : concepts and skill-building / Samuel C. Certo. - Sixth edition - c2008. - xxx, 573 pages: illustrations ; 26 cm.

Includes bibliographical references and index.

Supervision: concepts and skill-building is -- Divided into five main parts: What is a supervisor? -- Modern supervision -- Challenges, functions of the supervisor, skills of the supervisor, and Supervision and human resources. Each part concludes with an exercise that is linked to instructor-accessible videos called the "Manager's hot seat video."



9780073405001 (alk. paper) 0073405000 (alk. paper)

2006035826


Supervision of employees.

HF5549.12 / .C42 2008

658.302