Process analysis and improvement : tools and techniques /
Marvin Seppanen, Sameer Kumar, Charu Chandra.
- xvii, 366 pages : illustrations ; 26 cm. + 1 CD-ROM (4 3/4 in.).
- The McGraw-Hill/Irwin series in operations and decision sciences .
- McGraw-Hill/Irwin series Operations and decision sciences. .
Includes bibliographical references (p. 351-355) and index.
System requirements for accompanying CD-ROM: PC: Pentium based processor; Microsoft Windows 98/2000/XP; Microsoft Internet Explorer 5.5 as default browser; Microsoft Office or equivalent.