TY  - BOOK
AU  - Lussier,Robert N.
TI  - Human relations in organizations: applications and skill building 
SN  - 9781259255120
AV  - HD58.7 .L86 2017
U1  - 658.3 23
PY  - 2017///]
CY  - New York, NY
PB  - McGraw-Hill Education
KW  - Organizational behavior
KW  - Interpersonal relations
N1  - PART ONE

INTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU

1 Understanding Behavior, Human Relations, and Performance

2 Personality, Stress, Learning, and Perception

3 Attitudes, Self-Concept, Values, and Ethics

4 Time and Career Management

 

PART TWO

INTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS

5 Communications, Emotions, and Criticism

6 Dealing with Conflict

 

PART THREE

LEADERSHIP SKILLS: INFLUENCING OTHERS

7 Leading and Trust

8 Motivating Performance

9 Ethical Power, Politics, and Etiquette

10 Networking and Negotiating

 

PART FOUR

LEADERSHIP SKILLS: TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE

11 Team Dynamics, Creativity and Problem Solving, and Decision Making

12 Organizational Change and Culture

13 Valuing Diversity Globally
ER  -