Lussier, Robert N.,

Human relations in organizations : applications and skill building / Robert N. Lussier, Ph.D. Springfield College. - Tenth edition. - XIX, 492 pages : illustrations ; 28 cm

PART ONE

INTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU

1 Understanding Behavior, Human Relations, and Performance

2 Personality, Stress, Learning, and Perception

3 Attitudes, Self-Concept, Values, and Ethics

4 Time and Career Management



PART TWO

INTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS

5 Communications, Emotions, and Criticism

6 Dealing with Conflict



PART THREE

LEADERSHIP SKILLS: INFLUENCING OTHERS

7 Leading and Trust

8 Motivating Performance

9 Ethical Power, Politics, and Etiquette

10 Networking and Negotiating



PART FOUR

LEADERSHIP SKILLS: TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE

11 Team Dynamics, Creativity and Problem Solving, and Decision Making

12 Organizational Change and Culture

13 Valuing Diversity Globally

9781259255120

2015035136


Organizational behavior.
Interpersonal relations.

HD58.7 / .L86 2017

658.3