TY - BOOK AU - Gutmann,Joanna TI - Taking minutes of meetings SN - 9780749467241 AV - HF5734.5 .G88 2013 U1 - 651.7/7 23 PY - 2013/// CY - Philadelphia, PA PB - Kogan Page Limited KW - Business meetings KW - Business communication KW - Corporate minutes KW - Business records N1 - Includes bibliographical references (page 165); Introduction -- Background -- Arranging a meeting -- Sections of a meeting -- Agenda -- Personal preparation -- Creating the right environment -- Attending the meeting -- Taking notes -- Structuring notes -- Writing up the minutes -- The minutes -- Recording decisions and actions -- Layout and numbering -- Minutes for different types of meeting -- Using technology -- Impact of the freedom of information act on minutes -- Business english for minutes -- Building confidence ER -