Truth at work : the science of delivering tough messages /
by Mark Murphy.
- x, 212 pages : illustrations ; 24 cm
Includes index.
Understand the truth killers (or why we resist the truth) -- Focus on the facts -- Take their perspective -- Set your goals -- Start a conversation, not a confrontation -- Create a word picture -- Listen with structure -- Share the facts.
9781260011852 (alk. paper)
2017002372
Communication in management. Truthfulness and falsehood.