Call centers for dummies / by Real Bergevin.

By: Bergevin, Real [author]
Language: English Publisher: Ontario : J. Wiley & Sons Canada, c2005Description: xx, 362 pages : illustrations ; 24 cmContent type: text Media type: unmediated Carrier type: volume ISBN: 0470835494; 9780470835494Subject(s): Call centers -- ManagementDDC classification: 658.8/12 LOC classification: HE8788 | .B47 2005Online resources: Table of contents only | Contributor biographical information | Publisher description
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Item type Current location Home library Call number Status Date due Barcode Item holds
BOOK BOOK COLLEGE LIBRARY
COLLEGE LIBRARY
SUBJECT REFERENCE
658.8/12 B453 2005 (Browse shelf) Available CITU-CL-33591
Total holds: 0

Includes index.

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