Mastering Microsoft Teams : creating a hub for successful teamwork in Office 365 / Christina Wheeler, Johnny Lopez.

By: Wheeler, Christina [author.]
Contributor(s): Lopez, Johnny, 1914- [author.]
Language: English Publisher: Hoboken, New Jersey : Sybex, a Wiley brand, [2022]Description: 1 online resource (xvii, 250 pages) : illustrations (some color)Content type: text Media type: computer Carrier type: online resourceISBN: 9781119697886 ; 9781119698067; 1119698065; 9781119698012; 1119698014Subject(s): Microsoft Office | Integrated software | Groupware (Computer software) | Teams in the workplace -- Data processingGenre/Form: Electronic books.DDC classification: 004.693 LOC classification: HF5548.4.M525 | W44 2022Online resources: Full text is available at Wiley Online Library Click here to view.
Contents:
Table of Contents Introduction xv Chapter 1 Getting to Know Microsoft Teams 1 Overview of Microsoft Teams 1 Key Benefits of Microsoft Teams 2 Teams for Work 3 Teams for Home 10 Teams for Education 11 Microsoft Teams Collaboration and Acknowledgment 17 Environmental Readiness and User Adoption 18 Teams Adoption 18 Teams Architecture 21 Teams and Microsoft 365 21 The Bottom Line 22 Chapter 2 Teams, Channels, Chats, and Apps 25 Overview of Teams, Channels, Chats, and Apps 25 Teams and Channels 25 Chats 33 Teams Apps 37 Best Practices 40 Team Membership and Roles 41 Creating and Managing Teams 42 Org-wide Teams 43 Team Settings 45 Best Practices 56 Working with Channels 59 Creating Channels 59 Channel Moderation 59 Sending Messages in a Channel 60 Sending Announcements in a Channel 60 Cross-Post a Channel Conversation 63 Best Practices 63 Teams Templates 66 User Presence in Microsoft Teams 70 Status Duration Setting 70 The Bottom Line 72 Chapter 3 Meetings and Conferencing 73 Overview of Meetings and Conferencing 73 Meetings and Conferencing Prerequisites 74 Meetings in Teams 74 Private Meetings vs. Channel Meetings 74 Scheduling a Meeting 78 Joining a Meeting 83 Using Video in Microsoft Teams 87 Recording a Meeting 91 Meeting Notes 93 Meeting Etiquette and Tips 94 Calls in Teams 95 Turn a Chat into a Call 95 Adding Additional People to Call Started from Chat 96 See Your Call History 97 Recommendations and Tips 98 Live Events 98 Event Group Roles 98 Live Event Permissions 100 Scheduling 101 Production 101 Streaming Platform 102 Enterprise Content Delivery Network 103 Attendee Experience 103 Live Event Usage Report 103 Webinars 103 Breakout Rooms 104 Audio Conferencing 105 What Is Audio Conferencing? 105 Conferencing Bridges and Phone Numbers 105 The Bottom Line 105 Chapter 4 Extending Teams with Apps 107 Teams App Platform 107 Core Workloads and Extensible Platform 107 Types of Apps in Microsoft Teams 108 Understanding Apps in Teams 109 Teams App Capabilities 109 Apps Scope 117 Personal Apps 117 Microsoft Apps 117 Third-Party Apps 118 Extending with Custom Apps 121 Teams App Templates 121 Power Platform (Low/No Code) 133 Microsoft Teams App Development Platform 146 The Bottom Line 147 Chapter 5 Administering Teams 149 Teams Administrator Roles 149 Teams Admin Center 150 Teams Menu 150 Teams Policies 154 Update Policies 157 Teams Templates 157 Template Policies 159 Meetings Menu 160 Conference Bridges 161 Meeting Policies 161 Meeting Settings 166 Live Events 168 Messaging Policies Menu 169 Users Menu 171 Guest Access and External Access 171 Teams Settings 172 Teams Apps Menu 176 Manage Apps 176 Permission Policies 177 Setup Policies 180 Customize Store 181 Analytics & Reports Menu 187 The Bottom Line 188 Chapter 6 Security, Compliance, and Governance 191 Security 191 Identity Models and Authentication 191 Multi-Factor Authentication 192 Safe Links 192 Compliance and Governance 195 Information Retention 196 Information Barriers 197 Retention Policies 198 Retention Policies for Microsoft Teams 199 Communication Compliance 200 Communication Compliance in Microsoft Teams 201 Policy-Based Recording for Calls and Meetings 204 Sensitivity Labels 205 Data Loss Prevention 212 Privacy and Microsoft Teams 218 Data Location in Microsoft Teams 218 The Bottom Line 219 Appendix A Accessing Teams 221 Microsoft Teams App 221 Browser Client 221 Desktop Client 225 Mobile Client 230 Appendix B The Bottom Line 235 Chapter 1: Getting to Know Microsoft Teams 235 Chapter 2: Teams, Channels, Chats, and Apps 236 Chapter 3: Meetings and Conferencing 237 Chapter 4: Extending Teams with Apps 239 Chapter 5: Administering Teams 239 Chapter 6: Security, Compliance, and Governance 240 Index 241
Summary: Description Get the most out of Microsoft Teams with this comprehensive and insightful resource Mastering Microsoft Teams: Creating a Hub for Successful Teamwork in Office 365 shows readers how to communicate intelligently and effectively within Microsoft’s powerful Office 365. This book covers all the topics required for a full and comprehensive understanding of collaborating within the Microsoft suite of software, including: Architecture Implementing Teams Teams and Channels Chats, Calls and Meetings Extending Teams with Custom Apps Conferencing Security and Compliance Best Practices for Organizational Success Written for IT administrators, managers, supervisors, and team members who participate or want to participate in a Microsoft Teams environment, Mastering Microsoft Teams introduces readers to the architecture and structure of the software before showing, in a straightforward and simple way, how to optimize the collaboration experience.
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Includes index.

Table of Contents

Introduction xv

Chapter 1 Getting to Know Microsoft Teams 1

Overview of Microsoft Teams 1

Key Benefits of Microsoft Teams 2

Teams for Work 3

Teams for Home 10

Teams for Education 11

Microsoft Teams Collaboration and Acknowledgment 17

Environmental Readiness and User Adoption 18

Teams Adoption 18

Teams Architecture 21

Teams and Microsoft 365 21

The Bottom Line 22

Chapter 2 Teams, Channels, Chats, and Apps 25

Overview of Teams, Channels, Chats, and Apps 25

Teams and Channels 25

Chats 33

Teams Apps 37

Best Practices 40

Team Membership and Roles 41

Creating and Managing Teams 42

Org-wide

Teams 43

Team Settings 45

Best Practices 56

Working with Channels 59

Creating Channels 59

Channel Moderation 59

Sending Messages in a Channel 60

Sending Announcements in a Channel 60

Cross-Post a Channel Conversation 63

Best Practices 63

Teams Templates 66

User Presence in Microsoft Teams 70

Status Duration Setting 70

The Bottom Line 72

Chapter 3 Meetings and Conferencing 73

Overview of Meetings and Conferencing 73

Meetings and Conferencing Prerequisites 74

Meetings in Teams 74

Private Meetings vs. Channel Meetings 74

Scheduling a Meeting 78

Joining a Meeting 83

Using Video in Microsoft Teams 87

Recording a Meeting 91

Meeting Notes 93

Meeting Etiquette and Tips 94

Calls in Teams 95

Turn a Chat into a Call 95

Adding Additional People to Call Started from Chat 96

See Your Call History 97

Recommendations and Tips 98

Live Events 98

Event Group Roles 98

Live Event Permissions 100

Scheduling 101

Production 101

Streaming Platform 102

Enterprise Content Delivery Network 103

Attendee Experience 103

Live Event Usage Report 103

Webinars 103

Breakout Rooms 104

Audio Conferencing 105

What Is Audio Conferencing? 105

Conferencing Bridges and Phone Numbers 105

The Bottom Line 105

Chapter 4 Extending Teams with Apps 107

Teams App Platform 107

Core Workloads and Extensible Platform 107

Types of Apps in Microsoft Teams 108

Understanding Apps in Teams 109

Teams App Capabilities 109

Apps Scope 117

Personal Apps 117

Microsoft Apps 117

Third-Party

Apps 118

Extending with Custom Apps 121

Teams App Templates 121

Power Platform (Low/No Code) 133

Microsoft Teams App Development Platform 146

The Bottom Line 147

Chapter 5 Administering Teams 149

Teams Administrator Roles 149

Teams Admin Center 150

Teams Menu 150

Teams Policies 154

Update Policies 157

Teams Templates 157

Template Policies 159

Meetings Menu 160

Conference Bridges 161

Meeting Policies 161

Meeting Settings 166

Live Events 168

Messaging Policies Menu 169

Users Menu 171

Guest Access and External Access 171

Teams Settings 172

Teams Apps Menu 176

Manage Apps 176

Permission Policies 177

Setup Policies 180

Customize Store 181

Analytics & Reports Menu 187

The Bottom Line 188

Chapter 6 Security, Compliance, and Governance 191

Security 191

Identity Models and Authentication 191

Multi-Factor Authentication 192

Safe Links 192

Compliance and Governance 195

Information Retention 196

Information Barriers 197

Retention Policies 198

Retention Policies for Microsoft Teams 199

Communication Compliance 200

Communication Compliance in Microsoft Teams 201

Policy-Based Recording for Calls and Meetings 204

Sensitivity Labels 205

Data Loss Prevention 212

Privacy and Microsoft Teams 218

Data Location in Microsoft Teams 218

The Bottom Line 219

Appendix A Accessing Teams 221

Microsoft Teams App 221

Browser Client 221

Desktop Client 225

Mobile Client 230

Appendix B The Bottom Line 235

Chapter 1: Getting to Know Microsoft Teams 235

Chapter 2: Teams, Channels, Chats, and Apps 236

Chapter 3: Meetings and Conferencing 237

Chapter 4: Extending Teams with Apps 239

Chapter 5: Administering Teams 239

Chapter 6: Security, Compliance, and Governance 240

Index 241

Description

Get the most out of Microsoft Teams with this comprehensive and insightful resource

Mastering Microsoft Teams: Creating a Hub for Successful Teamwork in Office 365 shows readers how to communicate intelligently and effectively within Microsoft’s powerful Office 365. This book covers all the topics required for a full and comprehensive understanding of collaborating within the Microsoft suite of software, including:

Architecture
Implementing Teams
Teams and Channels
Chats, Calls and Meetings
Extending Teams with Custom Apps
Conferencing
Security and Compliance
Best Practices for Organizational Success

Written for IT administrators, managers, supervisors, and team members who participate or want to participate in a Microsoft Teams environment, Mastering Microsoft Teams introduces readers to the architecture and structure of the software before showing, in a straightforward and simple way, how to optimize the collaboration experience.

About the Author

Christina Wheeler (Bonaire, GA), Microsoft MVP, is an Independent Consultant Solution Architect and Trainer specializing in Power BI, PowerApps, Teams, SharePoint and other Microsoft 365 training. She is a highly respected SharePoint/Microsoft 365 expert who focuses on development, administration, branding, and training. With over 15 years of experience in the industry, Christina has worked for various companies throughout the world architecting and implementing SharePoint and Office 365 solutions for educational, commercial, and government organizations. As a trainer, Christina brings her real-world experience to the classroom. She is a regular speaker at technical conferences and workshops around the world. Her publications include contributions as the technical editor of "SharePoint 2007 Developer’s Guide to Business Data Catalog," co-author of the "SharePoint 2010 Field Guide," and co-author of “SharePoint 2013 Inside Out.” Johnny Lopez (Houston, TX) is a Microsoft MVP and Microsoft Certified Trainer. He is a passionate evangelist who attributes his professional experiences, technical expertise and real-world Microsoft 365 content services and Power Platform experience with organizations. He served 10 years in the U.S. Navy serving on 2 Aircraft Carriers (USS Eisenhower & USS Nimitz) as an Electrical Work Center Supervisor. He graduated from the University of Phoenix of Houston in 2011 with a Bachelor of Science degree in Business Information Systems. Johnny has been working in the SharePoint community for the last 10+ years. Johnny is the President for the Houston Office 365 Community and the co-leader in the Houston Power Platform User Group.

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