Disaster planning and preparedness in the hotel industry / by Ahmad Rasmi Albattat, Ahmad Puad Mat Som.

Includes bibliographical references (pages 93-112) and index.

Disaster and emergency planning and preparedness in hotels. The evolution of disasters ; Disaster typology ; Disaster management models and theories ; Emergency planning and preparedness in the hotel industry ; Preparedness: expecting the unexpected ; Hazard mitigation as a central planning function ; Planning for 'all hazards' ; Inclusive management in emergency planning ; Emergency organizations' collaboration ; Barriers that impede successful planning ; The dirty twelve: dozen failures in planning ; Disaster and emergency management in Jordan ; An overview of disasters and emergencies affecting Jordan -- Analysis and findings. Effects of disasters and emergencies on hotel industry ; Disasters and emergencies affecting Jordanian hotels ; Hotel disaster and emergency planning and preparedness ; Emergency planning constraints ; Emergency and disaster management ; Learning from the past to prepare hotels for future emergencies -- Conclusion and future direction. Disasters and emergencies affecting Jordanian hotels ; Jordan as a safe destination ; Hotel industry disaster and emergency planning and preparedness ; Disaster and emergency planning constraints ; Emergency and disaster management ; Learning lessons for hotels future emergencies ; Conclusion of the study ; Contribution of the study ; Recommendations of the study ; Limitation and recommendation for future research.

"Disaster planning and preparedness in the hotel industry reveals that a majority of hotels are not financially capable to prepare and train personnel, and unable to afford financing activities or disaster and emergency preparedness plans and programs. Furthermore, it finds that although emergencies bring about trauma and hardship in hotels, they are at the same time establishing a re-engineered life cycle. The book goes on to suggest that for hotels to be well managed and adequately prepared for emergency, all stakeholders should be engaged in removing setbacks and barriers to effective disaster and emergency management and planning. It concludes that Jordanian hotel managers and stakeholders should establish a well detailed emergency planning and preparedness schedule and outline details of the collaborative management plan for emergency cases." "By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers and scholars on how to read, manage, and overcome the impact of emergencies in the hospitality industry"--Back cover.