Operations management / Gérard Cachon, The Wharton School, University of Pennsylania, Christian Terwiesch, The Wharton School, University of Pennsylvania.

By: Cachon, Gérard [author.]
Contributor(s): Terwiesch, Christian [author.]
Language: English Series: McGraw-Hill Education operations and decision sciencesPublisher: New York, NY : McGraw-Hill Education, [2017]Copyright date: c2017Description: xviii, 745 pages : illustrations (chiefly color) ; 28 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781259142208 (hardcover : alk. paper); 9781259255441Subject(s): Production management | Industrial managementDDC classification: 658.5 LOC classification: TS155 | .C134 2017
Contents:
Table of Contents 1 Introduction to Operations Management 1 2 Introduction to Processes 25 3 Process Analysis 40 4 Process Improvement 67 5 Process Analysis with Multiple Flow Units 103 6 Learning Curves 139 7 Process Interruptions 174 8 Lean Operations and the Toyota Production System 210 9 Quality and Statistical Process Control 250 10 Introduction to Inventory Management 292 11 Supply Chain Management 316 12 Inventory Management with Steady Demand 362 13 Inventory Management with Perishable Demand 389 14 Inventory Management with Frequent Orders 446 15 Forecasting 487 16 Service Systems with Patient Customers 528 17 Service Systems with Impatient Customers 571 18 Scheduling to Prioritize Demand 607 19 Project Management 644 20 New Product Development 681
Summary: Cachon 1e is designed for undergraduate students taking an introductory course in operations management.Operations Management by Cachon comprehensively spans the relevant domain of topics, is accessible to a typical undergraduate student (i.e., limited real world business experience), incorporates the latest research and knowledge, and provides thorough pedagogical support for instructors along with innovative learning support for students. Connect is the only integrated learning system that empowers students by continuously adapting to deliver precisely what they need, when they need it, and how they need it, so that your class time is more engaging and effective.
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Includes index.

Table of Contents

1 Introduction to Operations Management 1

2 Introduction to Processes 25

3 Process Analysis 40

4 Process Improvement 67

5 Process Analysis with Multiple Flow Units 103

6 Learning Curves 139

7 Process Interruptions 174

8 Lean Operations and the Toyota Production System 210

9 Quality and Statistical Process Control 250

10 Introduction to Inventory Management 292

11 Supply Chain Management 316

12 Inventory Management with Steady Demand 362

13 Inventory Management with Perishable Demand 389

14 Inventory Management with Frequent Orders 446

15 Forecasting 487

16 Service Systems with Patient Customers 528

17 Service Systems with Impatient Customers 571

18 Scheduling to Prioritize Demand 607

19 Project Management 644

20 New Product Development 681

Cachon 1e is designed for undergraduate students taking an introductory course in operations management.Operations Management by Cachon comprehensively spans the relevant domain of topics, is accessible to a typical undergraduate student (i.e., limited real world business experience), incorporates the latest research and knowledge, and provides thorough pedagogical support for instructors along with innovative learning support for students.

Connect is the only integrated learning system that empowers students by continuously adapting to deliver precisely what they need, when they need it, and how they need it, so that your class time is more engaging and effective.

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