Professional management of housekeeping operations / Thomas J.A. Jones.

By: Jones, Thomas J. A [author]
Language: English Publisher: Hoboken, N.J. : John Wiley & Sons, c2008Edition: Fifth editionDescription: ix, 477 pages : illustrations ; 29 cmContent type: text Media type: unmediated Carrier type: volume ISBN: 9780471762447 (cloth)Subject(s): Hotel housekeepingDDC classification: 647.94092 LOC classification: TX928 | .M37 2008Online resources: Table of contents only | Contributor biographical information | Publisher description
Contents:
Contents Preface Part I ? The Housekeeping Profession and the Principles of Management 1. The Executive Housekeeper and Scientific Management Part II - Planning Organizing and Staffing the New Organization 2. Planning to Schedule Workers: A Major Advantage of Housekeeper Team Staffing 3. Material Planning: Administration of Equipment and Supplies 4. Material Planning: Floors, Walls, and Windows 5. Material Planning: Supplies and Equipment 6. Material Planning: Bedding, Linens, and Uniforms 7. Staffing for Housekeeping Operations 8. Operational Planning Part III ? Directing and Controlling Ongoing Housekeeping Operations 9. The Hotel Housekeeping Daily Routine Management 10. Hotel Housekeeping Subroutines Part IV ? Special Topics: Swimming Pool Operations and Management, Housekeeping in Other Venues, Safeguarding of Assets, In-House Laundries, and the Full Circle of Management 11. Swimming Pool Operations and Management 12. Housekeeping in Other Venues 13. The Safeguarding of Assets: Concerns for Safety 14. and Security in Housekeeping Operations 15. The Laundry: Toward and Understanding of Basic Engineering and Operational Considerations 16. The Full Circle of Management Appendix A: Job Descriptions Appendix B: Hotel Employee Handbook Appendix C: Bally?s Casino Resort Housekeeping Department Rules and Regulations Appendix D: Ozone in the Laundry Appendix E: What If (Publication) Appendix F: Excerpts from InterContinental Hotels Group Loss Prevention Manual Appendix G: The Personal Plan Appendix H: Microfiber Technology Appendix I: Pro-Team Articles Appendix J: National Trade Publications Articles Glossary Index
Summary: Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting.
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SUBJECT REFERENCE 		647.94092 J71 2008 (Browse shelf) Available CITU-CL-37182
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Originally published: Professional management of housekeeping operations / Robert J. Martin. 1986.

Includes bibliographical references and index.

Contents
Preface
Part I ? The Housekeeping Profession and the Principles of Management
1. The Executive Housekeeper and Scientific Management
Part II - Planning Organizing and Staffing the New Organization
2. Planning to Schedule Workers: A Major Advantage of Housekeeper Team Staffing
3. Material Planning: Administration of Equipment and Supplies
4. Material Planning: Floors, Walls, and Windows
5. Material Planning: Supplies and Equipment
6. Material Planning: Bedding, Linens, and Uniforms
7. Staffing for Housekeeping Operations
8. Operational Planning
Part III ? Directing and Controlling Ongoing Housekeeping Operations
9. The Hotel Housekeeping Daily Routine Management
10. Hotel Housekeeping Subroutines
Part IV ? Special Topics: Swimming Pool Operations and Management, Housekeeping in Other Venues, Safeguarding of Assets, In-House Laundries, and the Full Circle of Management
11. Swimming Pool Operations and Management
12. Housekeeping in Other Venues
13. The Safeguarding of Assets: Concerns for Safety 14. and Security in Housekeeping Operations
15. The Laundry: Toward and Understanding of Basic Engineering and Operational Considerations
16. The Full Circle of Management
Appendix A: Job Descriptions
Appendix B: Hotel Employee Handbook
Appendix C: Bally?s Casino Resort Housekeeping Department Rules and Regulations
Appendix D: Ozone in the Laundry
Appendix E: What If (Publication)
Appendix F: Excerpts from InterContinental Hotels Group Loss Prevention Manual
Appendix G: The Personal Plan
Appendix H: Microfiber Technology
Appendix I: Pro-Team Articles
Appendix J: National Trade Publications Articles
Glossary
Index

Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting.

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