Delivering customer service : how to win a competitive edge through managing customer relationships successfully / Shelia Payne.
By: Payne, Shelia [author]
Series: Grolier business libraryPublisher: Wanchai, Hongkong : Grolier International Inc., c1996Manufacturer: 2003Edition: Deluxe editionDescription: 188 pages : illustrations ; 24 cmContent type: text Media type: unmediated Carrier type: volume ISBN: 0717297403Subject(s): Customer services | Customer relationsDDC classification: 650.03| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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COLLEGE LIBRARY | COLLEGE LIBRARY GENERAL REFERENCE | 650.03 G895 2003 v.9 (Browse shelf) | Available | CITU-CL-30114 |
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| 650.03 G895 2003 v.6 Managing projects : how to plan, implement and achieve specific objectives / | 650.03 G895 2003 v.7 Managing credit : how to master the basic skills of credit control / | 650.03 G895 2003 v.8 Collecting a debt : how to enforce payment of money owed to you / | 650.03 G895 2003 v.9 Delivering customer service : how to win a competitive edge through managing customer relationships successfully / | 650.0321 D561 2008 A dictionary of business terms / | 650.0321 D561 2008 A dictionary of business terms / | 650.13 Im7 1999 Improve your business: trainer's guide / |
Includes bibliographical references and index
600-699 650
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