The customer rules : the 39 essential rules for delivering sensational service / Lee Cockerell.
By: Cockerell, Lee
Language: English Publisher: New York : Crown Business, [2013]Edition: First editionDescription: xiv, 189 pages ; 21cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780770435608 (hc : alk. paper)Subject(s): Customer services | Customer relationsDDC classification: 658.8/12 LOC classification: HF5415.5 | .C583 2013| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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COLLEGE LIBRARY | COLLEGE LIBRARY SUBJECT REFERENCE | 658.812 C645 2013 (Browse shelf) | Available | CITU-CL-49076 |
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| 658.81002373 H874 1999 Sales management : a career path approach / | 658.8101 C473 1997 Sales force management / | 658.812 C4564 2016 Effective CRM using predictive analytics / | 658.812 C645 2013 The customer rules : the 39 essential rules for delivering sensational service / | 658.812 C969 2014 Customer service management | 658.812 C969 2015 Customer care and interpersonal skills | 658.812 C969 2016 Customer services : Intermediate |
Includes index.
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