The customer rules : the 39 essential rules for delivering sensational service / Lee Cockerell.

By: Cockerell, Lee
Language: English Publisher: New York : Crown Business, [2013]Edition: First editionDescription: xiv, 189 pages ; 21cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780770435608 (hc : alk. paper)Subject(s): Customer services | Customer relationsDDC classification: 658.8/12 LOC classification: HF5415.5 | .C583 2013
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Item type Current location Home library Call number Status Date due Barcode Item holds
BOOK BOOK COLLEGE LIBRARY
COLLEGE LIBRARY
SUBJECT REFERENCE 		658.812 C645 2013 (Browse shelf) Available CITU-CL-49076
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Includes index.

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