Truth at work : the science of delivering tough messages / by Mark Murphy.
By: Murphy, Mark A. (Mark Andrew) [author.]
Language: English Publisher: New York : McGraw-Hill, [2017]Copyright date: c2017Description: x, 212 pages : illustrations ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781260011852 (alk. paper)Subject(s): Communication in management | Truthfulness and falsehoodDDC classification: 658.4/5 LOC classification: HD30.3 | .M875 2017
Contents:
Understand the truth killers (or why we resist the truth) -- Focus on the facts -- Take their perspective -- Set your goals -- Start a conversation, not a confrontation -- Create a word picture -- Listen with structure -- Share the facts.
| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
BOOK
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COLLEGE LIBRARY | COLLEGE LIBRARY SUBJECT REFERENCE | 658.45 M955 2017 (Browse shelf) | Available | CITU-CL-50203 |
Total holds: 0
Includes index.
Understand the truth killers (or why we resist the truth) -- Focus on the facts -- Take their perspective -- Set your goals -- Start a conversation, not a confrontation -- Create a word picture -- Listen with structure -- Share the facts.
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