Improving sustainability in the hospitality industry / Frans Melissen and Lieke Sauer.
By: Melissen, Frans [author.]
Contributor(s): Sauer, Lieke [author.]
Language: English Series: Hospitality essentials seriesPublisher: Abingdon, Oxon ; New York, NY : Routledge, 2019Description: ix, 133 pages : illustrations ; 25 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781138057708 (pbk : alk. paper)Subject(s): Hospitality industry -- Management | Hospitality industry -- Environmental aspects | Social responsibility of business | Sustainable tourism | Sustainable developmentDDC classification: 647.94068| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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COLLEGE LIBRARY | COLLEGE LIBRARY SUBJECT REFERENCE | 647.94068 M486 2019 (Browse shelf) | Available | CITU-CL-49631 |
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| 647.94068 K52 2013 Key concepts in hospitality management / | 647.94068 K527 2005 Front office / | 647.94068 K527 2005 Front office / | 647.94068 M486 2019 Improving sustainability in the hospitality industry / | 647.94068 M61 2008 Resorts : management and operation / | 647.94068 N988 2005 Hospitality management strategies / | 647.94068 Of1 2011 Hotel management and operations / |
About the Authors
Frans Melissen is a Professor of Sustainable Business Models/Sustainable Experience Design at the Academy of Hotel Management of the Breda University of Applied Sciences, the Netherlands.
Lieke Sauer is a Lecturer of Sustainable Business Models at the Academy of Hotel Management of the Breda University of Applied Sciences, the Netherlands.
Includes bibliographical references and index.
Chapter 1. Hospitality and sustainability --
Chapter 2. Technology versus behaviour --
Chapter 3. People and sustainability --
Chapter 4. Identity and sustainability --
Chapter 5. Your role in the community --
Chapter 6. Your business model and competencies.
Over the past few years the hospitality industry has become a lot more sustainable than it used to be. However, the industry's contribution to the sustainable development of our societies is still significantly smaller than it could be. This book specifically addresses the links between operations, tactics and strategy from a sustainable development perspective and moves beyond describing what is to reflect on what could be or even what should be, thus providing students with a concise guide for improving sustainability concepts and businesses in the hospitality industry. Each chapter uses specific cases and examples to reflect on different ways in which sustainability principles can be used for revisiting the host-guest relationship and improving the industry's business processes and models. In doing so, the book provides current and future professionals with guidelines, inspiration and a call for action to take sustainability within the hospitality industry to the next level, based on inclusiveness, equality and a sustainable relationship with our natural environment.
600-699 647
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