Managing the new customer relationship : (Record no. 49887)

000 -LEADER
fixed length control field 01660cam a2200409 a 4500
001 - CONTROL NUMBER
control field 17821483
003 - CONTROL NUMBER IDENTIFIER
control field CITU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200922041838.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 130722s2013 onca b 001 0 eng d
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2013427083
016 ## - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER
Record control number 20139009418
016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER
Record control number 016433084
Source Uk
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781118092217
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 111809221X
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781118255896 (ebk)
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)ocn828767066
040 ## - CATALOGING SOURCE
Original cataloging agency NLC
Language of cataloging eng
Transcribing agency NLC
Modifying agency OCLCO
-- VP@
-- YDXCP
-- CDX
-- BWX
-- UKMGB
-- DLC
042 ## - AUTHENTICATION CODE
Authentication code lccopycat
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.55
Item number .G66 2013
055 #0 - CLASSIFICATION NUMBERS ASSIGNED IN CANADA
Classification number HF5415.55
Item number G66 2013
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8/12
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Gordon, Ian,
Dates associated with a name 1952 June 19-
245 10 - TITLE STATEMENT
Title Managing the new customer relationship :
Remainder of title strategies to engage the social customer and build lasting value /
Statement of responsibility, etc. Ian H. Gordon.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Mississauga, Ont. :
Name of publisher, distributor, etc. J. Wiley & Sons Canada,
Date of publication, distribution, etc. 2013.
300 ## - PHYSICAL DESCRIPTION
Extent xx, 327 p. :
Other physical details ill. ;
Dimensions 25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE
Additional physical form available note Issued also in electronic formats.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Relationship marketing.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
General subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Social media
General subdivision Marketing.
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Publisher description
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy1313/2013427083-d.html">http://www.loc.gov/catdir/enhancements/fy1313/2013427083-d.html</a>
856 41 - ELECTRONIC LOCATION AND ACCESS
Materials specified Table of contents only
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy1313/2013427083-t.html">http://www.loc.gov/catdir/enhancements/fy1313/2013427083-t.html</a>
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Contributor biographical information
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy1313/2013427083-b.html">http://www.loc.gov/catdir/enhancements/fy1313/2013427083-b.html</a>
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c copycat
d 2
e ncip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type BOOK
Edition 2013
Classification part 658.12
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Source of acquisition Cost, normal purchase price Inventory number Full call number Barcode Date last seen Price effective from Koha item type
          COLLEGE LIBRARY COLLEGE LIBRARY SUBJECT REFERENCE 2013-08-22 ALBASA 2997.00 44966 658.12 G655 2013 CITU-CL-44966 2020-09-22 2020-09-22 BOOK