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Bell, Chip R.

Magnetic service : the secrets of creating passionately devoted customers / Chip R. Bell and Bilijack R. Bell. - xiii, 169 p. ; 24 cm.

ISBN: 1576753751 9781576753750

LCCN: 2003043790

Subjects--Topical Terms:
Customer services.
Consumer satisfaction.

LC Class. No.: HF5415.5 / .B435 2003

Dewey Class. No.: 658.8/12