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Seppanen, Marvin S.

Process analysis and improvement : tools and techniques / Marvin Seppanen, Sameer Kumar, Charu Chandra. - xvii, 366 pages : illustrations ; 26 cm. + 1 CD-ROM (4 3/4 in.). - The McGraw-Hill/Irwin series in operations and decision sciences . - McGraw-Hill/Irwin series Operations and decision sciences. .

Includes bibliographical references (p. 351-355) and index.


System requirements for accompanying CD-ROM: PC: Pentium based processor; Microsoft Windows 98/2000/XP; Microsoft Internet Explorer 5.5 as default browser; Microsoft Office or equivalent.

ISBN: 0072857129 (alk. paper) 0072857137 (CDROM)

LCCN: 2004055207

Subjects--Topical Terms:
Reengineering (Management)

LC Class. No.: HD58.87 / .S47 2005

Dewey Class. No.: 658.4/063